FREQUENTLY ASKED QUESTIONS:
How long should we run the sale?
For our cookie dough and popcorn brochure sales, we recommend running your sale over two weekends. We offer a “next day” cash prize to get the kids motivated to sell right away. If you extend your sale, it just delays customers receiving their products. With our Moo Money donations program, we recommend a one-week sale.
Why do our brochure sales end on a Monday?
We have all brochures end on a Monday because some students will forget their order form and money collected on first turn in day. So, we have sales end on a Monday, which allows you four days to collect order forms and money before sending the original order forms to us the Thursday of that week.
How long before product is delivered to the school?
When you schedule your cookie dough sale, we schedule your delivery date at that time. For popcorn sales we will give you a delivery week, but we always work with you to secure the best possible delivery day for your group. Usually, the product is delivered 3-4 weeks from the end of the sale. We order our product FRESH from the manufacturer so that we can ensure the highest quality is provided for your customers.
Is there a minimum sale?
We do not require minimum sales, however for cookie dough there is a 50 case (8 units per case) minimum for free shipping. Cookie Dough is delivered on a refrigerated truck, so there is greater cost with this product. However, our popcorn does not have any minimums for free shipping, therefore for smaller groups, we recommend those groups do our popcorn or Moo Money sale. Our Moo Money can be any size group.
What if our customers do not want cookie dough or popcorn?
With our brochure sales, we offer an online store where customers can shop for a wide range of items such as coffee, candles, kitchen items, tumblers to name a few as well as make a donation to the sale. These items can be shipped directly to customers’ home or shipped to the school and delivered with the cookie dough or popcorn.
Will products arrive at the school pre-sorted?
We will sort the popcorn in our warehouse, sorted per student with their original order form with their product as well as any prizes earned. Our cookie dough will arrive by the case, but in most areas, we have teams that will come sort the cookie dough for you on delivery day.
Do our students collect money upfront?
Yes, students collect money for the brochure sales upfront to ensure you will receive payment for product received. We take credit cards for your brochure sales, since most people pay by credit/debit cards. We give credit back on your invoice for credit card payments we receive.
If you have additional questions, please contact Jackie at 817-991-4660.